Privacy Policy

Felon Entrepreneur LLC ("Felon Entrepreneur," "we," "us," or "our") operates the Felon Entrepreneur mobile application and the website at felonentrepreneur.com (collectively, the "Service"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using the Service you agree to the practices described here. If you do not agree, do not use the Service.

1. Who We Are

Felon Entrepreneur LLC is a Florida limited liability company. We build technology that helps justice-impacted individuals (people rebuilding after incarceration) build careers, start businesses, and create stable lives.

We are not a government agency. We are not affiliated with any parole, probation, or correctional authority. Information you give us is not shared with law enforcement, parole officers, or any government body unless required by valid legal process (see Section 4.2).

2. Information We Collect

2.1 Information You Provide

• Account information. Email address, password (stored and verified through our authentication provider, so we never see your plaintext password), and chosen display name.
• Profile information. Optional photo or AI-generated avatar, name, location, and answers to our onboarding and in-app questionnaires.
• User-generated content. Journal entries, business plans, resume content, documents you upload to your Vault, photos or text you submit as task proof, messages to the AI Coach or FE Agent, custom logos you generate in Logo Studio, and any other content you create.
• Community content. Posts, comments, reactions, photos, videos, messages you send to other members, and your community profile. What you post and your profile are seen by other members according to the privacy choices you set.
• Voice answers. If you speak instead of type, the recording is turned into text and then deleted from our servers.
• Sensitive information you choose to share. Your justice history (record status, release date, probation, parole, or court dates), health and recovery, money matters (income, bills, debt, credit score), and papers you store in your Vault, such as an ID, birth certificate, or Social Security card. All of it is optional. We use it only to give you help that fits your life. We never sell it, never use it for ads, and never show it on your community profile.
• Application details. If you choose, your date of birth, past addresses, references, emergency contact, and vehicle, so the app can help you fill out job and rental applications.
• Payment information. If you buy FE Pro inside the app, Apple or Google handles the payment. If you buy merchandise or a course, our payment processor (Stripe) collects your payment card information. We do not see or store your full card number, only a transaction confirmation and the last four digits.
• Shipping information. If you order physical merchandise, we collect the shipping address you provide and pass it to our fulfillment partner (Printful).
• Communications. If you email us, leave feedback, or contact support, we keep a record of that communication.

2.2 Information Collected Automatically

• Device information. Device type, operating system and version, app version, device identifiers, language, and time zone.
• Usage data. Screens you visit, features you use, buttons you tap, sign-in and purchase events, and the time of those events. Website visits may include the referring website, the app you opened the link in (such as Facebook or Instagram), whether you arrived from an ad, and campaign labels from the link you followed. Links in our emails carry a label naming the email, and our emails include a tiny tracking image, so we can tell which emails are opened and useful. We use account or app-generated identifiers to understand visits and activity. Some of this information is linked to your FE account.
• Location. When you use Jobs, the map, or the meeting finder, and only with your permission while you are using it, the app reads your device location to find things near you. We send it to our map and meeting-finder providers to look up nearby results, and we do not save your exact location to your account. We also keep the ZIP code you give us. We never track your location in the background.
• Store page recordings (website only). On our store, course, and checkout pages, we record how the page is used (scrolling, taps, and which buttons are pressed) so we can find what makes buying hard. Everything you type is hidden and never recorded. Payment happens on Stripe's own page, which we do not record. We do not record inside the mobile app.
• Crash and diagnostic data. Technical error reports, device and app details, and performance measurements that help us find and fix problems.

2.3 Information from Third Parties

• Authentication providers. If you sign in with Google or Apple, we receive your email address and basic profile information from that provider. We never receive your password.
• Payment processor. Stripe sends us transaction status, subscription status, and the last four digits of your payment card.

We do not purchase or receive personal information from data brokers.

3. How We Use Your Information

• Create and operate your account.
• Provide the core features of the Service: Life Plan, Build My Business, Coach, FE Agent, Resume Builder, Document Vault, Jobs, Community, Logo Studio, Streaks, and any future features.
• Generate personalized content using artificial intelligence (see Section 4.1). The Service uses third-party AI providers to generate your Life Plan, business plan, coach responses, proof reviews, logos, and similar content.
• Verify task completion. When you submit proof of completed work, an AI model reviews it for completeness. Staff do not routinely review individual proofs.
• Send transactional emails (verification, password reset, payment receipts, subscription notices).
• Send push notifications you have opted into. You can disable them at any time in your device settings or in the app.
• Process payments and fulfill orders.
• Understand which links bring people to the Service, which features people use, and where signup or purchase steps need improvement.
• Communicate with you about the Service (security alerts, product updates, support replies).
• Keep the community safe: automated checks of posts, comments, messages, photos, videos, and links for harmful content, and reaching out with crisis resources when someone may be in danger.
• Protect the Service from fraud, abuse, security incidents, and violations of our Terms of Service.
• Comply with our legal obligations.

We do not use your information to make decisions about your eligibility for employment, housing, credit, or any other legal benefit. AI-generated content in the Service is informational only and is not a legal, medical, financial, or career credential.

4. How We Share Your Information

4.1 Subprocessors We Currently Use

We share information with the third-party service providers ("subprocessors") below. Each receives only the information needed to perform its role and is contractually required to protect it. We do not sell your personal information.

About AI training. Our AI providers process your input to generate the response you requested. Per our agreements with OpenAI and our other AI providers, your inputs and the AI's outputs are not used to train their general-purpose models. We do not sell, license, or share your data with any third party for AI training purposes.

4.2 Other Disclosures

• With your consent. If you ask us to share something with a specific person or service.
• To comply with law. When we receive a valid subpoena, court order, or other legal process. We will challenge requests we believe are overbroad and, where legally permitted, notify you before complying.
• To protect rights and safety. To prevent fraud, security incidents, threats of imminent harm, or violations of our Terms of Service.
• Business transfers. If Felon Entrepreneur LLC is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred to the successor entity, subject to the protections in this Privacy Policy.

We do not share your information with parole officers, probation officers, correctional facilities, or law enforcement except in response to a valid legal process as described above.

5. How Long We Keep Your Information

• Personal account information (email, password, profile, photos): deleted when you delete your account. Backup copies of files are cleared within 30 days.
• User-generated content (journal entries, vault documents, coach conversations, business plans, community posts, messages, worksheets, and application details): deleted when you delete your account. Backup copies of files are cleared within 30 days.
• Safety and legal records (reports, moderation decisions, and the record that you agreed to our Terms) are kept to protect the community and meet legal obligations.
• Payment records, tax records, and other information we are legally required to retain are kept for as long as applicable law requires (typically 7 years).
• Usage analytics are tied to a random account number, never your name or email. Once your account is deleted, that number no longer connects to you, and the anonymous records may be kept.

To delete your account, go to Profile → Settings → Danger Zone → Delete Account in the app, or email privacy@felonentrepreneur.com.

6. Your Choices and Rights

• Access. Request a copy of the information we hold about you.
• Correction. Update or correct inaccurate information.
• Deletion. Delete your account and your personal information (subject to the retention exceptions above).
• Export. Request a portable copy of your data.
• Opt out of marketing. Unsubscribe at any time using the link in the email. Transactional emails (receipts, security alerts) cannot be turned off while your account is active.
• Push notifications. Disable in your device settings or in Settings → Notifications in the app.
• Location. Revoke location permission at any time in your device settings.

To exercise any of these rights, email privacy@felonentrepreneur.com. We respond within 30 days.

6.1 California Residents (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to delete it, to correct it, to opt out of any "sale" or "sharing" of it (we do not sell or share personal information for advertising), and the right not to be discriminated against for exercising these rights.

6.2 EU, UK, and Switzerland Residents (GDPR / UK GDPR)

If you are in the EU, UK, or Switzerland, you also have the right to object to processing, to restrict processing, and to lodge a complaint with your local data protection authority. The legal bases on which we process your information are: performance of our contract with you, compliance with our legal obligations, our legitimate interests in operating and improving the Service, and your consent where applicable.

7. Security

• Encryption in transit (TLS 1.2+) for all data moving between your device and our servers.
• Encryption at rest for stored data in our database and file storage.
• Authentication and access controls limiting which employees and systems can access user data.
• Authentication handled by a dedicated third-party provider (Supabase) using industry-standard password hashing.
• Regular security review of our infrastructure and dependencies.

No system is 100% secure. If we become aware of a security breach that affects your information, we will notify you in accordance with applicable law.

8. Children

The Service is intended for users 18 years of age and older. We do not knowingly collect information from anyone under 18. If we learn that we have collected information from a child under 18, we will delete it promptly. If you believe a child has provided us with personal information, contact us at privacy@felonentrepreneur.com.

9. International Users

Felon Entrepreneur LLC is based in the United States and our servers are located in the United States (AWS US-East). If you use the Service from outside the United States, your information will be transferred to, stored in, and processed in the United States. By using the Service you consent to this transfer.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. For material changes, we will notify you through the app or by email at least 14 days before the change takes effect. Your continued use of the Service after the change takes effect means you accept the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy, or want to exercise any of your rights, contact us:

We respond to all privacy inquiries within 30 days.

This Privacy Policy is provided for informational purposes and is not legal advice. Felon Entrepreneur LLC recommends consulting with a licensed attorney before relying on this document for legal compliance.